Episodes
Wednesday Jan 01, 2020
What's Ahead for 2020 - AI and CX
Wednesday Jan 01, 2020
Wednesday Jan 01, 2020
Our January 2020 podcast picked up where the December 2019 left off, going from the year in review to what we see in store for both a new year and a new decade. We focused on two broad technology-driven spaces that are shaping the future of work, AI and CX - Artificial Intelligence and Customer Experience. Lots to explore, and a great way to set the stage for what to expect in 2020.
Version: 20240731
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